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Acknowledgments

A book is quite a project. I had thought about one from time to time, but did not take it on until Michael Dertouzos introduced me to Mark Fischetti as someone who, unlike me, could actually make it happen without stopping everything for a year. And so began the telling of the story, past, present, and future. Without Mark this book would never have been more than an idea and some bits of unordered web pages. I owe great thanks to Mark for applying his ability to find the thread running through my incoherent ramblings and then a way to express it simply.

Mark and I together owe thanks to everyone else involved in this process: to Michael for the idea of doing it and the encouragement, to Ike Williams for organizing it, and to Liz Perle at Harper San Francisco for her excruciating honesty and insistence that the book be what it could be. William Patrick played a great role in that step, helping us get it to a form with which we were all happier. We all have to thank Lisa Zuniga and the production team for turning the bits into a book. If you are reading this on paper, then the miracle of coordination must have been pulled off despite all my missed deadlines.

Many of these people mentioned have suffered the shock of meeting my stubbornness at wanting to call the shots over working

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